XinTai respects and protects the personal privacy rights of all users of our services. To provide you with more accurate and comprehensive services, XinTai will use and disclose your personal information in accordance with the provisions of this Privacy Policy. However, XinTai will exercise high diligence and duty of care in handling such information. Unless otherwise specified in this Privacy Policy, XinTai will not disclose or provide this information to third parties without your prior consent. XinTai may update this Privacy Policy periodically. By agreeing to the Terms of Service for this application, you are deemed to have fully accepted all contents of this Privacy Policy. This Privacy Policy constitutes an inseparable part of XinTai’ s Terms of Service.
1. Scope of Application
a) Personal information you provide as required by XinTai when entering personal details;
b) Information automatically received and recorded by XinTai (including but not limited to your IP address, browser type, language used, access date/time, software/hardware characteristics, and webpage request records) when you use XinTai’ s network services or visit this webpage;
c) User personal data obtained legally by XinTai from commercial partners.
You understand and agree that the following information is not covered by this Privacy Policy:
a) Keyword information entered when using XinTai’s search services;
b) The information and data collected by this application that you post on Xintai, including but not limited to activity participation, transaction information, and review details;
c) Information related to violations of laws or XinTai’s rules, and measures taken by XinTai against such violations.
2. Information We Collect and How We Use It
a) During product operation, we collect your device’s unique identifiers (IMEI, Android ID, DEVICE ID, IDFA, SIM card serial number, MAC address, and software installation list) for statistical analysis, performance improvement, and user experience optimization through app launch data and error logs.
b) XinTai will not provide, sell, rent, share, or trade your personal information to any unrelated third party unless: Prior permission is obtained from you; The third party (including XinTai affiliates) provides services to you jointly or separately with XinTai, and such third party is prohibited from accessing the information after service completion.
c) XinTai prohibits any third party from collecting, editing, selling, or disseminating your personal information. Any user engaging in such activities will have their service agreement terminated immediately.
3. You fully acknowledge that in the following circumstances, we may collect and use your personal information without obtaining your consent:
Under the following circumstances, Xintai may disclose your personal information in whole or in part based on your personal wishes or legal requirements:
a) Disclosure to third parties with your prior consent;
b) Disclosure to third parties necessary to provide the products and services you request;
c) Disclosure to third parties or administrative/judicial authorities as required by applicable laws, regulations, or administrative/judicial procedures;
d) Disclosure to third parties if you violate applicable Chinese laws, regulations, this application’s service agreement, or related rules;
e) If you are a qualified intellectual property complainant and have filed a complaint, disclosure to the complained party upon their request to resolve potential rights disputes;
f) In a transaction created on Xintai, if either party fulfills or partially fulfills their transaction obligations and requests information disclosure, this application reserves the right to provide necessary information (e.g., contact details) to facilitate transaction completion or dispute resolution;
g) Other disclosures deemed appropriate by this application under applicable laws, regulations, or platform policies.
4. Use of Cookies
a) If you do not refuse cookies, Xintai will set or access cookies on your device to enable login or use services/features that rely on cookies. Cookies allow us to provide enhanced services, including promotional features.
b) You may accept or refuse cookies. You can adjust browser settings to reject cookies. However, refusing cookies may prevent you from accessing certain services or features that require cookies.
c) Information obtained through cookies on this application is subject to this Privacy Policy.
5. Information Security
a) Xintai employs encryption and other security measures to prevent loss, misuse, or alteration of your information. Despite these measures, please note that no security system is entirely foolproof.
b) When conducting online transactions via Xintai, you may unavoidably disclose personal information (e.g., contact details) to counterparties. Protect your information and share it only when necessary. If your information is compromised (e.g., account credentials leaked), contact our customer service immediately.
c) Data Storage Location: We store personal information collected within China in compliance with laws. Any cross-border transfer of data will strictly follow legal requirements.
d) Retention Period: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example: Mobile Numbers: Retained as long as you use Xintai services. Upon termination, we will ｄｅｌｅｔｅ the data or anonymize it. If services are discontinued, we will notify you via push notifications or announcements and ｄｅｌｅｔｅ/anonymize your information within a reasonable period. Anonymization refers to technical processing that renders personal information non-identifiable and irreversible. Anonymized data is no longer considered personal information.
6. Your Rights
(I) Control Settings
We recognize varying privacy concerns. You may limit the collection, use, or disclosure of your information through the following controls:
1) Enable/disable permissions such as location access, camera, contacts, and photo album.
(II) Rights to Your Personal Information
Under the applicable laws and regulations of your country or region, you have the right to request access to, correction of, or deletion of any personal information we hold about you (hereinafter referred to as a “Request”).
Most legal frameworks require that requests submitted by data subjects comply with specific conditions. This Privacy Policy stipulates that your Request must meet the following criteria:
1) Submission through Designated Channels: To protect the security of your information, Requests must be submitted in writing unless local laws explicitly permit oral submissions;
2) Identity Verification: Provide sufficient information to enable us to verify your identity and confirm that the requester is either you (the data subject) or a legally authorized representative;
Once we have validated your Request with adequate information, we will respond within the timeframe required by applicable data protection laws.
3) Upon your request and in accordance with applicable laws, we will provide one free copy of the personal information we have collected and processed about you. For additional requests related to the same information, we may charge a reasonable fee based on applicable legal requirements and administrative costs.
4) If you believe any information we hold about you is inaccurate or incomplete, you may request corrections or updates for the intended purposes of use.
5) Under applicable laws and regulations, you may have the right to request us to ｄｅｌｅｔｅ your personal data. We will evaluate your deletion request and take corresponding measures including technical steps if it meets relevant requirements. After you or we assist in deleting the relevant information, due to applicable laws and security technologies, we may not be able to immediately remove the corresponding data from backup systems; instead, we will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized. For example, under the E-Commerce Law of the People's Republic of China, your product/service information and transaction records must be retained for no less than three years from the transaction completion date. We reserve the right to reject requests that are substantially meaningless or vexatious repetitive, infringe on others’ privacy rights, require disproportionate technical effort to fulfill, are not mandated by local laws, involve information already made public, or relate to confidentiality-protected data. Additionally, we may deny requests if certain aspects of data deletion/access would prevent us from lawfully using data for the aforementioned anti-fraud and security purposes.
(III) Withdrawal of Consent
1) You may submit a request to withdraw consent, including the collection, use, and/or disclosure of your personal information held or controlled by us. Depending on the specific service you use, you may make such requests by calling 400-1729829. We will process your request within a reasonable time after receipt and, in accordance with your request, will cease collecting, using, and/or disclosing your personal information thereafter.
2) Please note that withdrawing consent may lead to certain legal consequences. Depending on the scope of authorization granted for information processing, this may result in your inability to access Xintai’s products and services. However, your decision to withdraw consent or authorization will not affect personal information processing that occurred prior to such withdrawal based on your original authorization.
7. Updates
7.1 We will promptly revise this Privacy Policy in the event of the following significant changes:
a) Changes to the purposes, methods, or categories of personal information processed;
b) Material changes to our organizational structure, such as ownership changes due to mergers, acquisitions, or restructuring;
c) Material changes to users’ rights in personal information processing or the means to exercise those rights;
d) Changes to the geographical location where personal information is stored;
e) Changes to our contact information or complaint channels;
f) Other changes that may materially impact users’ personal information rights and interests.
7.2 Revised personal information processing rules will be published on Xintai’s platform. For significant changes, we will notify users through methods including but not limited to email, SMS, Xintai messages, or special prompts on product pages, explaining the specific revisions.
7.3 Without your explicit consent, we will not reduce the rights you enjoy under this Privacy Policy.
8. How to Contact Us
Company Name: [Dongguan Xintai Instrument Co., Ltd.]
Company Address: [Building 16, Digital Valley, No. 3 Yongtai Road, Tangxia Town, Dongguan City, Guangdong Province]
Contact Number: [400-887-8328]
We have established a dedicated personal information protection team and appointed a personal information protection officer. If you have any questions, complaints, or suggestions regarding this Privacy Policy or personal information protection matters, you may contact us via:
Telephone: 4008539995
Mail to: Room 1505, Building C, Phase II, Xinghe WORLD, Minle Community, Minzhi Street, Longhua District, Shenzhen.
We will promptly review your inquiry and respond within five days of receiving your feedback.
Date of Policy Publication: 2025/03/26
Date of Policy Update: 2025/03/26
